Rodsawang, Chonnatee, 		Thongkliang, Pongsutee, 		Intawong, Theeraporn, 		Sonong, Apisit, 		Thitiwatthana, Yosita, AND 		Chottanapund, Suthat.
"Designing a Competent Chatbot to Counter the COVID-19 Pandemic and Empower Risk Communication in an Emergency Response System" <em>OSIR Journal</em> [Online], Volume 13 Number 2 (30 June 2020)